Glossary · Leads and AI

What is an AI SDR?

An AI SDR is software that does the work of a sales development representative: it researches leads, writes personalised outreach, runs email sequences and handles replies, so a person can focus on the conversations that turn into meetings.

Also called: AI sales development rep, AI BDR, AI sales agent.

A human SDR spends most of the day on research, list building, writing first lines and chasing follow-ups. An AI SDR takes over those steps. Most combine a lead database, an AI writer, a sending engine and a reply classifier, with an agent that strings them together from a plain request.

Example: A request an AI SDR can act on

"Find 200 heads of sales at UK software companies with 20 to 200 people, write a three step sequence about faster onboarding, and send from my two warmed mailboxes."

What an AI SDR does well

  • Researching every lead the same way, at any volume.
  • Writing a different first line for each prospect from their role, company and news.
  • Keeping sequences running on time and stopping them when someone replies.
  • Sorting replies so the interested ones reach a person fast.

Where people still matter

Choosing the market and the offer, judging the replies that need nuance, and running the meeting are still human work. The risk with AI SDRs is an agent that sends or changes things without anyone checking, which can burn a domain in a day. Look for one that asks before it acts and keeps a record of what it did.

ZicAgent is the AI SDR inside ZicReach. It finds leads, writes and schedules campaigns, reads replies and drafts answers. Anything that only reads runs right away; sending, deleting and changing settings always show a Confirm card first, and every action goes into the audit log. It runs on ZicReach's model at 1 credit a message, or on your own model key. See ZicAgent.

Your next quarter of pipeline starts with one search.

Start with 100 free credits, no card required. Connect a mailbox, find your first list and let ZicAgent set up the rest.

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